Reboot Remote

    Ready-to-use VR solutions, built specifically for your goals.

    White-Glove Provisioning

    Service Tiers:

    If you are looking for additional support not listed above, please contact us: [Contact Link] so we can discuss potential solutions.

    Dedicated, White-Glove Support Services

    Mobile Device Management (MDM) Installation: Pre-configured devices with MDM software for easy deployment, ongoing device management, enhanced security, and seamless support.

    Prompt Support with Industry-Leading SLA: Quick solutions within as few as two hours of contact during the work week (dependent on selected tier), prioritizing client needs and providing much-needed peace of mind. Note: weekend response times are somewhat longer.

    Multi-Channel Support Availability: Whether contacted via phone, email, or web support ticket, our team stands ready to assist end users to minimize device downtime.

    In-House Repair & RMA Services: Streamlined process for receiving and repairing damaged devices, or executing the RMA process if necessary.
    HIPAA, IT-SEC, and PCI Compliance: Strict adherence to industry standards for data privacy and security.

    Providing Value Where It Matters

    Reduced IT Burden: Our team handles all headset-related issues so that our clients’ limited IT resources are optimized. Our specialists mitigate the need for time-consuming, platform-specific training.

    Maximized Technology Investment: Our proactive approach ensures that spatial/XR devices are managed effectively to minimize device downtime, maximize utilization, and ensure our clients’ targeted outcomes are achieved.

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