Partners & Vendors

Comprehensive services & support for vendors seeking to simplify provisioning, deployment & technical support operations.

Get EXACTLY what you need, nothing you don't!

White-Glove Provisioning

Dedicated, White-Glove Support Services

Mobile Device Management (MDM) Installation: Pre-configured devices with MDM software for easy deployment, ongoing device management, enhanced security, and seamless support.

Prompt Support with Industry-Leading SLA: Quick solutions within as few as two hours of contact during the work week (dependent on selected tier), prioritizing client needs and providing much-needed peace of mind. Note: weekend response times are somewhat longer.

Multi-Channel Support Availability: Whether contacted via phone, email, or web support ticket, our team stands ready to assist end users to minimize device downtime.

In-House Repair & RMA Services: Streamlined process for receiving and repairing damaged devices, or executing the RMA process if necessary.
HIPAA, IT-SEC, and PCI Compliance: Strict adherence to industry standards for data privacy and security.

Providing Value Where It Matters

Reduced IT Burden: Our team handles all headset-related issues so that our clients’ limited IT resources are optimized. Our specialists mitigate the need for time-consuming, platform-specific training.

Maximized Technology Investment: Our proactive approach ensures that spatial/XR devices are managed effectively to minimize device downtime, maximize utilization, and ensure our clients’ targeted outcomes are achieved.

If you are looking for additional support not listed above, please contact us: [Contact Link] so we can discuss potential solutions.